11/19/2023 0 Comments Read overdrive![]() ![]() ![]() For a user hoping to find content on CL, they have to work out that OD results are on OD while results without any logo are the ones on CL. The CL logo is absent from the eBooks tag in Bento results, while OD’s logo is present. Those who know the systems well all said “ you have to really want it.” Originally, these factors were thought to be out of the scope of research, but they do skew the perceptions of users who have used one or both of the eBook services in the past or the present. ![]() 0.0 ✕ Integrated Experiences: CloudLibrary Winsīefore a user can get to either of these services, there are considerable boundaries that prevent the user from ever reaching the final goal of reading a book on their device. GlossaryĬL: CloudLibrary OD: Overdrive UX: User Experience Bento: + bento box search Polaris: search API: Application programming interface: a tool-set for building application integration software. ![]() The following are the fundamental actions that are important to customers in regards to eBooks.Īs a customer, I want to be able to find an available eBook I’m looking for so I can check it out from home.Īs a customer, I want to be able to log in using my library card number so that I don’t have to manage a separate account.Īs a customer, I want to be able to browse to a specific part of aforementioned eBook.Īs a customer, I want to be able to be free to return aforementioned eBook before it is due to avoid fines. We call the measure of successful ease of use “usability.” Instead, success is its own reward to a user, and ease of understanding, and ease of remembering. Speed is not necessarily a metric that shows one person’s success bettering another’s. User stories are descriptions of actions that a user needs to be able to complete without assistance from another person. Overdrive versus CloudLibrary It was brought to my attention that an assessment of our two digital book services was in order because there is a perceived simplicity in only offering one service to our customers. ![]()
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